Support Services

At Amwintech, we understand that exceptional customer support is pivotal for your success with Salesforce. Our dedicated support team is here to ensure that you get the most out of your Salesforce investment.

1. 24/7 Technical Assistance

Our support team is available around the clock to assist with any technical issues or queries you may have. Whether it’s a minor glitch or a major disruption, we’re here to help you resolve it promptly.

2. Expert Guidance and Troubleshooting

With deep expertise in Salesforce, our support specialists can provide guidance on best practices, troubleshoot issues, and offer solutions to optimize your Salesforce performance.

3. Customization and Configuration Support

We help you tailor Salesforce to meet your unique business needs. From initial setup and configuration to advanced customization, our team can assist you in leveraging Salesforce’s full potential.

4. Proactive System Monitoring

We proactively monitor your Salesforce environment to identify and address potential issues before they impact your operations. Our aim is to minimize downtime and ensure smooth, uninterrupted service.

1. Dedicated Account Managers

Each customer is assigned a dedicated account manager who understands your business and can provide personalized support and advice.

2. Tailored Training and Onboarding

We offer customized training sessions to help your team get up to speed with Salesforce features and functionalities. Our onboarding process is designed to ensure a smooth transition and rapid adoption.

3. Knowledge Base and Self-Service Resources

Access our extensive knowledge base, which includes articles, tutorials, and FAQs. Empower your team to find quick answers and learn independently with our self-service resources.

1. Regular Feedback and Reviews

We regularly seek feedback from our customers to continually improve our support services. Your input helps us enhance our processes and better serve your needs.

2. Updates and Upgrades Assistance

Stay informed about the latest Salesforce updates and upgrades. Our support team will guide you through new features and ensure seamless transitions with minimal disruption to your business.

3. Strategic Advice and Best Practices

Leverage our expertise to gain strategic insights and best practices that align with your business objectives. We aim to be your trusted advisor in maximizing the value of Salesforce for your organization.

At Amwintech, we are committed to providing exceptional customer support that goes beyond just resolving issues. Our goal is to build a long-term partnership with you, ensuring your continued success with Salesforce.

Managed Services

At Amwintech, we provide expert Salesforce Administration services to ensure your Salesforce platform is optimally configured and tailored to meet your business needs. Our certified Salesforce administrators are dedicated to enhancing your operational efficiency and ensuring your Salesforce environment supports your business objectives.

System Configuration and Customization

Our team specializes in configuring and customizing Salesforce to suit your unique business requirements. We create custom objects, fields, and page layouts, and develop tailored solutions to enhance the functionality and user experience of your Salesforce environment.

Process Automation

Streamline your business processes with our Salesforce automation services. We design and implement automated workflows, approval processes, and triggers to reduce manual tasks, increase productivity, and ensure consistency across your operations.

Regular Maintenance and Updates

Stay up-to-date with the latest Salesforce features and enhancements. We manage regular system maintenance and perform updates to keep your Salesforce instance running smoothly and efficiently. Our proactive approach ensures minimal disruption and maximum performance.

Staffing

At Amwintech, we specialize in providing top-tier Salesforce staffing solutions to help your business thrive. Whether you need temporary support, project-based assistance, or long-term staffing, our pool of certified Salesforce professionals is ready to meet your unique business needs.

We offer a wide range of Salesforce experts, including administrators, developers, consultants, and architects. Our professionals are certified and experienced, ensuring they can hit the ground running and deliver immediate value to your projects.

Our staffing services are designed to be flexible to meet your specific requirements. Whether you need part-time, full-time, contract-based, or permanent staff, we tailor our solutions to fit your business needs and project timelines.

We conduct thorough screening and vetting processes to ensure that the professionals we place have the right skills, experience, and cultural fit for your organization. Our rigorous selection process guarantees high-quality candidates who can drive your Salesforce initiatives forward.

We understand the urgency of your staffing needs. Our efficient recruitment process ensures that we can quickly place qualified Salesforce professionals to support your business operations without delays.

Our services don’t stop at placement. We provide ongoing support to ensure seamless integration of our professionals into your team. We facilitate smooth onboarding and continuous engagement to help them adapt quickly and perform at their best.